Autumn, Fall, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Yarn, Yarn Store, Yarn Store Review

Multiple Occasions of Poor Customer Service

Hey Everyone!

My last yarn order FINALLY arrived. Let me tell you, waiting for definitely was irritating. I have ordered from the company I ordered this yarn from a total of three times, and all three orders had shipping delays that were not communicated until after the order was submitted if at all. My first order was delayed because they were too busy with fiber festivals and only had a blurb about it on a side page that was not easily accessible, and didn’t pop up until after I ordered. The second shipment was the quickest to ship, but was still quite slow to ship. The yarn I had ordered this latest time, I only ordered because I wanted the colors that bad. I knew I was doing a preorder, but the statement about when shipping was going to occur was a bit confusing, but had stated that orders would start shipping on September 20th. So, ok, I put my order in on the first day preorders were open, which was like the 6th or 7th of September. September 20th, came and went. So did the 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, and 28th. Finally, Sunday the 29th, I got an email in the evening that my order shipped. “It’s about time”, I thought to myself. On my shipping tracking it stated that the label was created super early the morning of the 30th, which the time difference accounted for. Ok fine. I’d deal. So I checked the tracking info a couple of times a day, to see when it would be accepted by the post office (ie to get an idea when it was taken to the post office). Monday passed, so did Tuesday (which was October 1st), and Wednesday, as did Thursday. Friday morning I had checked it again a few times throughout the morning (like before I went to work, when I got off work, and when I got home from work), so I finally went and showered after I got home (as I was hot, sweaty and gross). I got thinking that I should email the owner to see what was up, once I got done with my shower, as having been waiting 15 days after shipping was supposed to start (and 5 days after the label was created, which is usually a sign it will ship that day), it was nuts. It finally shipped, on Friday, and arrived today (a month after I ordered it).

So, I will not be ordering from this particular company again. I should learned after the first or second delay, but three times in a row, is unprofessional, and I am sure that I am not the only one this has happened to.

I guess it gets to me, because I have not only ordered from plenty of other companies online, and had way better customer service and communication. Not to mention the fact that I have worked from a professional knitting studio, and I have been the one to make runs to UPS, USPS, and even a fedex run in the time I worked there, because the item got finished up and packed after the UPS and Mailman had already come to the studio. It was important to us, and the business to get orders out in a very timely manner.

The yarn itself is beautiful, though the product is only half the experience of yarn shopping. Customer service is the other half. Shipping turn around time and being clear on actual shipping time, is a big part of that for online orders.

This is the yarn I had ordered:

Like I mentioned, it’s beautiful, but the experiences I have had with shipping delays that were not clearly communicated right up front, on multiple occasions, were the largest factor in why I won’t be ordering from Bumblebee Acres fiber Farm anymore.

Earlier this afternoon, I finished up the first sock of the pair I am knitting up out of Heirloom Pumpkin from Forbidden Fiber Company.

I have been wanting to work with this yarn for quite a few months. I love the colors even more now that I am seeing them in a sock.

blog, Inspiration, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Yarn, Yarn Store

Leather Waistcoat Socks!!!

Hey Everyone!

Last night, I finally finished up the Leather Waistcoat colored socks I have been working on for almost a month. These socks definitely took me longer than I expected to finish up.

The yarn I used is from Forbidden Fiber Company. The yarn base is their Fortitude base, and the colorway is Leather Waistcoat.

I definitely have to say that Forbidden Fiber Company is definitely my current place to get my sock yarn. There are so many amazing colorways to choose from, I do love the yarn, the owner is awesome.

I had so much more written here, but I am choosing to share them publicly, as I have purposefully set out to keep my blog as neutral as possible, as far as trying to be a positive force in the knitting community. I have really only tried to share what projects I have been working on, what I have finished, the Yarns I like, the Yarns I am not a fan of, as well as the shops that I love buying from (those with a great product AND fantastic customer service), the shops I am a bit more indifferent towards (ie: the yarn I purchased was decent quality, shipped in a timely manner, and the bare minimum to meet my basic expectations) and the shops where I won’t be ordering from again in the future based on customer service and the quality of the yarn.

Like I have previously mentioned, my current favorite small yarn shop is Forbidden Fiber Company. It is woman owned. The owner is fairly active on both Instagram and Facebook with updates and such. Her shop doesn’t seem to sell out often (ie the stock she has posted on her website is typically something she keeps stocked, or dyes to order, and if it is something that is sold out, it tells you right then and there and can’t be added to your cart). It’s definitely helpful for those like me who are on a budget and have to wait a paycheck or two before we can order. I was quite impressed with how quick she shipped, the yarn was always beautifully wrapped before she boxed it up to ship, my packing slips always have had a handwritten note to thank me for my order, and that she hoped I like the yarn kind of thing. I have definitely enjoyed working with the yarn I have ordered. I will definitely be ordering from her more.

Places I am neutral / indifferent to include sites like KnitPicks and We Are Knitters, they are the staples and pretty much the big box stores of online yarn shops.

There have been a few shops I have been less than thrilled with, that I have mentioned, when I have blogged about the finished product(s) I made from their yarn(s). While I won’t name them here, you will know I about the ones I don’t like when I do post. I try to be conservative about the feedback I would give and why I didn’t care for them. I am one of those people who doesn’t want to malign someone, just give an honest review about my experience, realizing that someone else will likely have the exact opposite experience with them than I did.

Last night, I cast on the first sock in my next pair. I starting in on my second pair of the Steampunk Collection Yarns I have. I am currently using the Victoria’s Memory yarn, on the Babel yarn base which has 10% Yak wool in it. I was super excited to finally find a color I like that was available on the Babel base, since I have never worked with anything containing Yak hair before. I like trying different yarn based. The Fortitude base has definitely become a favorite of mine, as it knits up well and makes a sturdy boot sock. I still need to try the Gluttony Sock and Pride bases, which I am planning on doing in the near future, when I order the autumn Yarns I am eyeing.

blog, KnitPicks, Knitter's Talk, Knitting, Knitting Projects, Socks, Whats on My Needles, Wool, Yarn, Yarn Store

Leaving Ravelry and Finishing Projects.

Hey Everyone!

It’s a bit crazy how much has happened since my last post.

First off was the #Istandwithravelry / #byeravelry – #unraveled chaos. 99% of the time I do prefer to keep the extent of my political views to myself. Though it came to the point that I couldn’t standby and continue to support private companies that don’t share my values, who choose to discriminate against and inaccurately label a group of people who they don’t agree with. While Ravelry and the companies who support them are well within their rights to have their beliefs, and choose to take whatever stance they choose, it is also well within my rights to choose not to support Ravelry and their supporters. As a White, conservative, woman, I don’t appreciate being labeled a “White Supremacist”, when I am not, just because I chose to vote for Trump over Hillary. Honestly I don’t like the man any more than anyone else, though I certainly wasn’t going to vote for Hillary.

Since all that went down, I have been going through those who I follow on social media, and did some clean up. I choose to follow those who have similar values or are able to keep their business neutral. It did show me who I do and do not want to support.

That all being said, I intend to keep my blog about Knitting and yarn crafts in general, and keep it neutral. I don’t mind explaining something if I am asked a question that is respectful, and out of curiosity and just wanting to know why. Anything that is hateful, or looking for an argument will be deleted, that is how I have always operated.

The only reason I am even addressing it, is because the yarn I used for the most recent pair of socks I had knit up, I had ordered from a company prior to the Ravelry show down, that I wouldn’t have ordered after it happened. I am not going to waste the money I have spent on yarn, it just means going forward that I choose not to order from these companies.

I knit up this pair of socks using the hank of bubble sock yarn I had ordered from Bumblebee Acres Fiber Farm, in the colorway “Scottish Thistle”. The last time I had checked it was no longer available, though I have no idea whether it is currently still unavailable.

The socks turned out pretty, but the yarn was kind of a pain in the rear end to knit with.

This was also the same company that it took a month or so to even ship (so I had to wait for 5 weeks to receive the yarn).

That all being said, I am now definitely more mindful of where I buy my yarn from, as well as my patterns. I haven’t found a new place for patterns that I really like, besides KnitPicks, and the patterns I had gotten off Ravelry, most I had printed off when I got them years ago. I had just one left that I had printed off before I deleted my account. It’s no hard loss for me since I hardly used Ravelry anymore, it’s more the principal of the thing. I don’t support discrimination, and I try to treat people with respect, until I am treated with such disrespect that I need to walk away and tell them “Bye Felicia”.

Knitter's Talk, Knitting, Knitting Projects, Personal Projects, Socks, Wool, Yarn, Yarn Store

Outlander Inspired Sock Yarn

Hey Everyone!

The yarn that I had mentioned that I was waiting for in my last post, finally arrived a week ago, five weeks after I ordered it.

This is the yarn I ordered from bumblebee acres, the yarn base is the bubble sock, and the colorway is Scottish Thistle, which is one of their Outlander inspired Yarns, and is currently (as of writing this post) no long available online. Also note, they are also very busy and if you order online you will be waiting for your yarn to arrive, for a good 4 – 6 weeks.

I was able to get this yarn wound up once I got it. I cast on my first sock of this yarn early this afternoon after I had finished up my pair of Fraser’s Ridge Socks.

Like I just mentioned, I finished up the pair of Fraser’s Ridge socks I had been working on for a couple weeks.

The yarn I used for this pair of socks is from Forbidden Fiber Company, the yarn base is their Fortitude yarn base, in the Colorway: Fraser’s Ridge. This is one of their Outlander inspired Colorways. This colorway, on the yarn base I ordered (Fortitude), is still available on their website for order. They were very prompt in their shipping, even though I am sure they are just as busy with fiber festivals as the other shop I ordered from. I got this yarn within a week of ordering it (note, I ordered these two Yarns within a few minutes of each other).

At this point in my life, and knitting “career”, since I am not in a place to be able to travel to fiber festivals, to support these small businesses in person, besides the quality of the yarn, the biggest thing that will impress me, as an online customer is how the yarn is packaged for shipment, and your promptness in shipping. I am well aware that it does take time to dye to order, but don’t hide how long it is going to take in a page I have to hunt for in order to find, or have a pop up when I am about to complete my order.

I would love to be able to go to yarn and fiber festivals, but at this point in my life I cannot afford it, nor is it part of my paid job. Maybe one day I will get to go to at least one. My goal for next spring is to participate in the Rose City Yarn Crawl.

KnitPicks, Knitting, Knitting Projects, Projects for Myself, Socks, Whats on My Needles, Wool, Yarn

Christmas Socks

Hey Everyone!

It had taken me two months to knit up these socks.

These socks were knit up from Knitpicks Palette yarn in Mist.

I finished the second sock up on Christmas evening.

I have started another couple pairs of socks, one is of Palette Yarn in tea rose, and the other I am using Hawthorne Fingering in the dye speckle.

Work was very busy the past couple of months, so I have basically been eating, sleeping and working. I haven’t had the time to knit. Now that things are calming down at work, I will hopefully get some more knitting done.

KnitPicks, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Wraps/shawls, Yarn

Finishing Projects and Washing Wool

Hey Everyone!

Earlier this week, we had a few very hot days (90 – 96 Fahrenheit / 32 – 35 Celsius). Because it was so hot, I took advantage of the heat and washed a wool shawl I had finished a while back as well as the three pairs of socks I had done and needed to be washed.

Earlier this month I had gone to a couple stores searching for this white wash tub to use to wash shawls. I found it at the second store I had gone to. The first store had nothing similar which I found odd, because I would have expected Fred Meyer to have these types of tubs. Maybe I was looking in the wrong areas, but I looked in the bath sections, the kitchen sections and the cleaning sections, and nothing. I found what I was looking for at BiMart. That’s what I like about BiMart, besides being a locally owned chain of stores, they have a lot more in the way of “old school” household basics that other stores don’t carry, and for a decent price. BiMart is the place to go locally for canning /home preserving supplies and for the essentials.

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I had washed my shawl using the Laundress Wool and Cashmere Shampoo. It has a really nice cedar scent, and I love using it to wash bigger items that I only wash when necessary, which is not nearly as often as socks. I had pulled out my blocking wires,┬áT-pins and blocking mats to dry my shawl. I had put the wires through the increase holes that are along the edges, as well as the bound off edge. I realized that at some point I need to get another box of blocking mats, as I don’t have enough to properly dry these larger projects.

 

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Earlier this week I had finished up my pair of Hollyberry colored socks. The yarn I used for this particular pair of socks is the Stroll Fingering yarn from KnitPicks.

This pair I had worked really hard on to finish up by this past Wednesday, so I could get them washed up and dried outside while it was so hot outside.

The past few pairs of socks I have been knitting with a longer knit leg, just to try something different and see how I like this pattern, and if I like it any better than the shorter all ribbing leg. I do like the fact that with the longer leg, they protect more of my ankle and lower leg from getting blisters when I wear them with my hiking boots.

fullsizeoutput_1befThese are the three pairs of socks that I washed the other day. The hot pink pair and the grey pair are both knit up of KnitPicks Palette Yarn, the pink color is called Rouge, and the Grey is called Finnley Heather. The darker red, cranberry color is the pair I know up from KnitPick Stroll in Hollyberry. The Hollyberry color reminds me of Christmas. Its name is aptly fitting as it is similar to the color of the color of the berries on the Holly bush. It is also similar to the color of Cranberries.

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I had also finished up the second (the longer one) of these two dishcloths this week as well. I had finished the first one a couple of weeks ago. The yarn I used for this was one of the balls of the KnitPicks Dishie yarns I had bought. The colorway is called “Cabin”, which is fitting since the colors are a bit more rustic and fitting for a cabin. I had enough yarn leftover that I probably could have made the first dishcloth a bit longer to be about the same length as the second one. But you don’t always know how something is going to work out when you are using a particular yarn for the first time.

KnitPicks, Knitter's Talk, Knitting, Knitting Projects, Personal Project Tuesday, Socks, Whats on My Needles, Wool, Yarn

One Done, One More Started

Hey Everyone!

I am finally (like a day and a half later lol), getting around to writing this post.

Sunday evening, I finished up the pair of Cobblestone Heather Stroll socks I had been working on.

I have been making some longer legged socks with a shorter cuff. This is partly due to the fact that my sock blockers stretch out the ribbing of the cuffs when I block them. I am not a fan of that. The longer leg is also in part to be some added protection against potential blisters on the backs of my heels when I wear boots. I also kind of like the look of slouchy socks with boots.

The Cobblestone Heather socks were the test run for the newer pattern. I have started tweaking it a bit more with the latest pair of socks that I started yesterday. I cast on the first sock of a pair, using KnitPicks Stroll yarn in Hollyberry. It is a really pretty deep red.

To me, it’s interesting to see how the Palette and Stroll yarns work up, and doing side by side comparisons. The Stroll and Palette yarns are like comparing Fuji’s to Granny Smith’s. They are made by the same company (KnitPicks), they are both Fingering weight yarns with a similar thickness, they come in balls of the same weight and yardage, and I used to same size needles for both yarns. Even though they are similar they do work up completely different. The Palette yarn is rougher and knits up a little bit looser / doesn’t shrink up quite as much as the Stroll. The Stroll yarn is so soft straight out of the ball. I have noticed the the Palette also seems to hold in more excess dye, which comes out when washed the first time.

I still have a pair of black trillium fibres socks in the works. Comparing the black trillium fibres yarn to one of the KnitPicks yarns is like comparing apples to oranges.

I am not the biggest fan of the black trillium fibres yarns for socks, and once I finish up the yarn I have (I have another ball in addition to what I am working with), I am using up what I have and not buying anymore. You don’t know how you will like a yarn until you work with it.