Autumn, Fall, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Yarn, Yarn Store, Yarn Store Review

Multiple Occasions of Poor Customer Service

Hey Everyone!

My last yarn order FINALLY arrived. Let me tell you, waiting for definitely was irritating. I have ordered from the company I ordered this yarn from a total of three times, and all three orders had shipping delays that were not communicated until after the order was submitted if at all. My first order was delayed because they were too busy with fiber festivals and only had a blurb about it on a side page that was not easily accessible, and didn’t pop up until after I ordered. The second shipment was the quickest to ship, but was still quite slow to ship. The yarn I had ordered this latest time, I only ordered because I wanted the colors that bad. I knew I was doing a preorder, but the statement about when shipping was going to occur was a bit confusing, but had stated that orders would start shipping on September 20th. So, ok, I put my order in on the first day preorders were open, which was like the 6th or 7th of September. September 20th, came and went. So did the 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, and 28th. Finally, Sunday the 29th, I got an email in the evening that my order shipped. “It’s about time”, I thought to myself. On my shipping tracking it stated that the label was created super early the morning of the 30th, which the time difference accounted for. Ok fine. I’d deal. So I checked the tracking info a couple of times a day, to see when it would be accepted by the post office (ie to get an idea when it was taken to the post office). Monday passed, so did Tuesday (which was October 1st), and Wednesday, as did Thursday. Friday morning I had checked it again a few times throughout the morning (like before I went to work, when I got off work, and when I got home from work), so I finally went and showered after I got home (as I was hot, sweaty and gross). I got thinking that I should email the owner to see what was up, once I got done with my shower, as having been waiting 15 days after shipping was supposed to start (and 5 days after the label was created, which is usually a sign it will ship that day), it was nuts. It finally shipped, on Friday, and arrived today (a month after I ordered it).

So, I will not be ordering from this particular company again. I should learned after the first or second delay, but three times in a row, is unprofessional, and I am sure that I am not the only one this has happened to.

I guess it gets to me, because I have not only ordered from plenty of other companies online, and had way better customer service and communication. Not to mention the fact that I have worked from a professional knitting studio, and I have been the one to make runs to UPS, USPS, and even a fedex run in the time I worked there, because the item got finished up and packed after the UPS and Mailman had already come to the studio. It was important to us, and the business to get orders out in a very timely manner.

The yarn itself is beautiful, though the product is only half the experience of yarn shopping. Customer service is the other half. Shipping turn around time and being clear on actual shipping time, is a big part of that for online orders.

This is the yarn I had ordered:

Like I mentioned, it’s beautiful, but the experiences I have had with shipping delays that were not clearly communicated right up front, on multiple occasions, were the largest factor in why I won’t be ordering from Bumblebee Acres fiber Farm anymore.

Earlier this afternoon, I finished up the first sock of the pair I am knitting up out of Heirloom Pumpkin from Forbidden Fiber Company.

I have been wanting to work with this yarn for quite a few months. I love the colors even more now that I am seeing them in a sock.

blog, Inspiration, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Yarn, Yarn Store

Leather Waistcoat Socks!!!

Hey Everyone!

Last night, I finally finished up the Leather Waistcoat colored socks I have been working on for almost a month. These socks definitely took me longer than I expected to finish up.

The yarn I used is from Forbidden Fiber Company. The yarn base is their Fortitude base, and the colorway is Leather Waistcoat.

I definitely have to say that Forbidden Fiber Company is definitely my current place to get my sock yarn. There are so many amazing colorways to choose from, I do love the yarn, the owner is awesome.

I had so much more written here, but I am choosing to share them publicly, as I have purposefully set out to keep my blog as neutral as possible, as far as trying to be a positive force in the knitting community. I have really only tried to share what projects I have been working on, what I have finished, the Yarns I like, the Yarns I am not a fan of, as well as the shops that I love buying from (those with a great product AND fantastic customer service), the shops I am a bit more indifferent towards (ie: the yarn I purchased was decent quality, shipped in a timely manner, and the bare minimum to meet my basic expectations) and the shops where I won’t be ordering from again in the future based on customer service and the quality of the yarn.

Like I have previously mentioned, my current favorite small yarn shop is Forbidden Fiber Company. It is woman owned. The owner is fairly active on both Instagram and Facebook with updates and such. Her shop doesn’t seem to sell out often (ie the stock she has posted on her website is typically something she keeps stocked, or dyes to order, and if it is something that is sold out, it tells you right then and there and can’t be added to your cart). It’s definitely helpful for those like me who are on a budget and have to wait a paycheck or two before we can order. I was quite impressed with how quick she shipped, the yarn was always beautifully wrapped before she boxed it up to ship, my packing slips always have had a handwritten note to thank me for my order, and that she hoped I like the yarn kind of thing. I have definitely enjoyed working with the yarn I have ordered. I will definitely be ordering from her more.

Places I am neutral / indifferent to include sites like KnitPicks and We Are Knitters, they are the staples and pretty much the big box stores of online yarn shops.

There have been a few shops I have been less than thrilled with, that I have mentioned, when I have blogged about the finished product(s) I made from their yarn(s). While I won’t name them here, you will know I about the ones I don’t like when I do post. I try to be conservative about the feedback I would give and why I didn’t care for them. I am one of those people who doesn’t want to malign someone, just give an honest review about my experience, realizing that someone else will likely have the exact opposite experience with them than I did.

Last night, I cast on the first sock in my next pair. I starting in on my second pair of the Steampunk Collection Yarns I have. I am currently using the Victoria’s Memory yarn, on the Babel yarn base which has 10% Yak wool in it. I was super excited to finally find a color I like that was available on the Babel base, since I have never worked with anything containing Yak hair before. I like trying different yarn based. The Fortitude base has definitely become a favorite of mine, as it knits up well and makes a sturdy boot sock. I still need to try the Gluttony Sock and Pride bases, which I am planning on doing in the near future, when I order the autumn Yarns I am eyeing.

blog, KnitPicks, Knitter's Talk, Knitting, Knitting Projects, Socks, Whats on My Needles, Wool, Yarn, Yarn Store

Leaving Ravelry and Finishing Projects.

Hey Everyone!

It’s a bit crazy how much has happened since my last post.

First off was the #Istandwithravelry / #byeravelry – #unraveled chaos. 99% of the time I do prefer to keep the extent of my political views to myself. Though it came to the point that I couldn’t standby and continue to support private companies that don’t share my values, who choose to discriminate against and inaccurately label a group of people who they don’t agree with. While Ravelry and the companies who support them are well within their rights to have their beliefs, and choose to take whatever stance they choose, it is also well within my rights to choose not to support Ravelry and their supporters. As a White, conservative, woman, I don’t appreciate being labeled a “White Supremacist”, when I am not, just because I chose to vote for Trump over Hillary. Honestly I don’t like the man any more than anyone else, though I certainly wasn’t going to vote for Hillary.

Since all that went down, I have been going through those who I follow on social media, and did some clean up. I choose to follow those who have similar values or are able to keep their business neutral. It did show me who I do and do not want to support.

That all being said, I intend to keep my blog about Knitting and yarn crafts in general, and keep it neutral. I don’t mind explaining something if I am asked a question that is respectful, and out of curiosity and just wanting to know why. Anything that is hateful, or looking for an argument will be deleted, that is how I have always operated.

The only reason I am even addressing it, is because the yarn I used for the most recent pair of socks I had knit up, I had ordered from a company prior to the Ravelry show down, that I wouldn’t have ordered after it happened. I am not going to waste the money I have spent on yarn, it just means going forward that I choose not to order from these companies.

I knit up this pair of socks using the hank of bubble sock yarn I had ordered from Bumblebee Acres Fiber Farm, in the colorway “Scottish Thistle”. The last time I had checked it was no longer available, though I have no idea whether it is currently still unavailable.

The socks turned out pretty, but the yarn was kind of a pain in the rear end to knit with.

This was also the same company that it took a month or so to even ship (so I had to wait for 5 weeks to receive the yarn).

That all being said, I am now definitely more mindful of where I buy my yarn from, as well as my patterns. I haven’t found a new place for patterns that I really like, besides KnitPicks, and the patterns I had gotten off Ravelry, most I had printed off when I got them years ago. I had just one left that I had printed off before I deleted my account. It’s no hard loss for me since I hardly used Ravelry anymore, it’s more the principal of the thing. I don’t support discrimination, and I try to treat people with respect, until I am treated with such disrespect that I need to walk away and tell them “Bye Felicia”.

Knitter's Talk, Knitting, Knitting Projects, Personal Projects, Socks, Wool, Yarn, Yarn Store

Outlander Inspired Sock Yarn

Hey Everyone!

The yarn that I had mentioned that I was waiting for in my last post, finally arrived a week ago, five weeks after I ordered it.

This is the yarn I ordered from bumblebee acres, the yarn base is the bubble sock, and the colorway is Scottish Thistle, which is one of their Outlander inspired Yarns, and is currently (as of writing this post) no long available online. Also note, they are also very busy and if you order online you will be waiting for your yarn to arrive, for a good 4 – 6 weeks.

I was able to get this yarn wound up once I got it. I cast on my first sock of this yarn early this afternoon after I had finished up my pair of Fraser’s Ridge Socks.

Like I just mentioned, I finished up the pair of Fraser’s Ridge socks I had been working on for a couple weeks.

The yarn I used for this pair of socks is from Forbidden Fiber Company, the yarn base is their Fortitude yarn base, in the Colorway: Fraser’s Ridge. This is one of their Outlander inspired Colorways. This colorway, on the yarn base I ordered (Fortitude), is still available on their website for order. They were very prompt in their shipping, even though I am sure they are just as busy with fiber festivals as the other shop I ordered from. I got this yarn within a week of ordering it (note, I ordered these two Yarns within a few minutes of each other).

At this point in my life, and knitting “career”, since I am not in a place to be able to travel to fiber festivals, to support these small businesses in person, besides the quality of the yarn, the biggest thing that will impress me, as an online customer is how the yarn is packaged for shipment, and your promptness in shipping. I am well aware that it does take time to dye to order, but don’t hide how long it is going to take in a page I have to hunt for in order to find, or have a pop up when I am about to complete my order.

I would love to be able to go to yarn and fiber festivals, but at this point in my life I cannot afford it, nor is it part of my paid job. Maybe one day I will get to go to at least one. My goal for next spring is to participate in the Rose City Yarn Crawl.

Knitting, Yarn, Yarn Store

When Local Yarn Stores Close

Hey Everyone!

Over the past three or four years, there have been at least three yarn stores that have closed up shop here in Portland. The most recent one being, KnitPurl, which is the biggest one I knew of in the city. My favorite yarn store closed about a year ago.

I hate seeing yarn stores close, as I love being able to go yarn shopping in person, where I can physically see and touch the yarn.

When I had heard that KnitPurl was closing, while I had never shopped there, I was disheartened. It is the largest yarn store I knew of in the city, and when stores like that close, it’s never a good sign for the knitting and crochet industry in a city. While there are other craft store that sell yarn (like Joann’s and Michael’s), they don’t carry the same quality (or local brands) that these other yarn stores do.

Inspiration, KnitPicks, Knitting, Knitting Projects, Personal Project Friday, Socks, Wool, Wraps/shawls, Yarn, Yarn Store

Wraps and Catalogues

Hey Everyone! 

Today I have been making progress on a couple of my WIP’s. I got the cuff of the second sock that I am knitting up using Cascade Heritage Sock Yarn half way done. 

Once I got the cuff half way done, I switched to working on the wrap I have in progress. The wrap I am working on, I am using Cascade Eco+ Yarn. I am using a K3P1 pattern.


It is a really pretty dark sea blue, it is heathered navy blue and forest green. While working at the studio we had a lace weight Todd and Duncan cashmere yarn that was a similar color. 

The Cascade Eco+ Yarn is an Aran weight yarn. It is a bulkier yarn. I am using size 9 bamboo circular needles. With this combination it is warm, thick and cozy,  yet not super bulky. 

Today, I also got a new KnitPicks catalogue in the mail. I love looking through the catalogues, and getting ideas for what I want to knit, in the future. I have a long wish list of yarns and knitting books. 

Knitting, Pattern Friday, Skills, Social Media, Socks, Wool, Yarn, Yarn Store

Why I Don’t Sell on Etsy

Hey Everyone!

Over the years, I have gotten a lot of people tell me something along the lines of “you should sell on Etsy” or “selling what you make on Etsy should be your career”, or “you could make a living on etsy”. I know they mean well, but I always hear it from non knitters, and at this point I tell them that for someone like me to sell on etsy, I would lose money on everything I sell, just to get it sold. 

I will use a pair of socks for example, using KnitPicks Palette Yarn, that I had bought enough of to get free shipping and had paid full price. For an average woman’s foot, to get a pair of socks, I need one and a part of a second ball, so I buy two of every color I want to use, for a single pair of socks. Then I also have to factor in the electricity I use while knitting up the socks, as well as the cost of the wool wash, the water, and electricity to wash and dry the socks, then cost of shipping materials, the cost of shipping and the labor from the time I start the socks, to completing them, washing them, drying them, taking the pictures, posting it on Etsy, packing them up to ship, and then shipping the items, would take a good 50 – 60 hours. 

So let me break it down for you in the numbers:

Cost to post an item to my etsy shop: $.20

Cut etsy takes from price items sell for: 3.5%

Cost for two balls of KnitPicks Palette Yarn (based on having an order over $50 to qualify for free shipping) – $6.98

Electric bill allocation for electricity used while working on each project: $20

Water & Sewer usage to wash a pair of socks – $5

Shipping materials: $5+

Shipping: $5+

60 hours of labor at $15 an hour – $900

So in order to take a living off of selling socks on Etsy, I would have to charge, roughly $990.47 plus shipping for a pair of socks.

I don’t care who you are, and what your budget is, or the fact that they are a good quality sock, no one is going to pay roughly $1000 for a pair of socks, but that is why I would have to charge to make a living off of selling what I make on Etsy. That is why I don’t sell on Etsy, I know i can’t make a living that way off selling what I make. 

Not to mention dealing with small business taxes, and that is a definite deal breaker for me. I am the creative one, not the numbers one.