Autumn, Fall, Knitter's Talk, Knitting, Knitting Projects, Socks, Wool, Yarn, Yarn Store, Yarn Store Review

Multiple Occasions of Poor Customer Service

Hey Everyone!

My last yarn order FINALLY arrived. Let me tell you, waiting for definitely was irritating. I have ordered from the company I ordered this yarn from a total of three times, and all three orders had shipping delays that were not communicated until after the order was submitted if at all. My first order was delayed because they were too busy with fiber festivals and only had a blurb about it on a side page that was not easily accessible, and didn’t pop up until after I ordered. The second shipment was the quickest to ship, but was still quite slow to ship. The yarn I had ordered this latest time, I only ordered because I wanted the colors that bad. I knew I was doing a preorder, but the statement about when shipping was going to occur was a bit confusing, but had stated that orders would start shipping on September 20th. So, ok, I put my order in on the first day preorders were open, which was like the 6th or 7th of September. September 20th, came and went. So did the 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, and 28th. Finally, Sunday the 29th, I got an email in the evening that my order shipped. “It’s about time”, I thought to myself. On my shipping tracking it stated that the label was created super early the morning of the 30th, which the time difference accounted for. Ok fine. I’d deal. So I checked the tracking info a couple of times a day, to see when it would be accepted by the post office (ie to get an idea when it was taken to the post office). Monday passed, so did Tuesday (which was October 1st), and Wednesday, as did Thursday. Friday morning I had checked it again a few times throughout the morning (like before I went to work, when I got off work, and when I got home from work), so I finally went and showered after I got home (as I was hot, sweaty and gross). I got thinking that I should email the owner to see what was up, once I got done with my shower, as having been waiting 15 days after shipping was supposed to start (and 5 days after the label was created, which is usually a sign it will ship that day), it was nuts. It finally shipped, on Friday, and arrived today (a month after I ordered it).

So, I will not be ordering from this particular company again. I should learned after the first or second delay, but three times in a row, is unprofessional, and I am sure that I am not the only one this has happened to.

I guess it gets to me, because I have not only ordered from plenty of other companies online, and had way better customer service and communication. Not to mention the fact that I have worked from a professional knitting studio, and I have been the one to make runs to UPS, USPS, and even a fedex run in the time I worked there, because the item got finished up and packed after the UPS and Mailman had already come to the studio. It was important to us, and the business to get orders out in a very timely manner.

The yarn itself is beautiful, though the product is only half the experience of yarn shopping. Customer service is the other half. Shipping turn around time and being clear on actual shipping time, is a big part of that for online orders.

This is the yarn I had ordered:

Like I mentioned, it’s beautiful, but the experiences I have had with shipping delays that were not clearly communicated right up front, on multiple occasions, were the largest factor in why I won’t be ordering from Bumblebee Acres fiber Farm anymore.

Earlier this afternoon, I finished up the first sock of the pair I am knitting up out of Heirloom Pumpkin from Forbidden Fiber Company.

I have been wanting to work with this yarn for quite a few months. I love the colors even more now that I am seeing them in a sock.

Knitting, Knitting Projects, Projects for Myself, Scarves, Wool, Wraps/shawls, Yarn, Yarn, Yarn Store

Spring yarn shopping

Hi Everyone!

Happy Saturday!

Today I had gone out and about, which included yarn shopping, it just happened that way. I had gone to my favorite yarn store – happy knits, as well as Yarnia. 

At happy knits I bought more canopy fingering yarn by the fiber company.  In this really pretty sea blue (official color name: tanager). I plan to make a second Petit Pont scarf (pattern by: The Irish Girlies)

 I also bought some lace yarn, which is made of 100% baby merino wool. Brand: Malabrigo, color: Tuareg. I am not sure about what I am going to use it for yet.  

 
I ended up at Yarnia which isn’t super far from Happy Knits where I bought a ten ounce merino cone of pale purple and grey to make a shawl out of. I being in Yarnia around all the cones of yarn reminded me of when I worked at the studio, and being around all the cones of Cashmere.  

 I hate a lot in the way of natural colors, blues and pinks, but I really don’t have much on purple or grey and the two together went together so well. I am planning on making a shawl with some of it. 

I have a lot of winter garments, and have plans (and yarn) for a few more, but I am trying to add some lighter weight stuff for when the weather is a bit warmer but still want a little something. 

Knitting, Knitting Projects, Projects for Myself, Scarves, Wool, Wraps/shawls, Yarn, Yarn, Yarn Store

Spring yarn shopping

Hi Everyone!

Happy Saturday!

Today I had gone out and about, which included yarn shopping, it just happened that way. I had gone to my favorite yarn store – happy knits, as well as Yarnia. 

At happy knits I bought more canopy fingering yarn by the fiber company.  In this really pretty sea blue (official color name: tanager). I plan to make a second Petit Pont scarf (pattern by: The Irish Girlies)

 I also bought some lace yarn, which is made of 100% baby merino wool. Brand: Malabrigo, color: Tuareg. I am not sure about what I am going to use it for yet.  

 
I ended up at Yarnia which isn’t super far from Happy Knits where I bought a ten ounce merino cone of pale purple and grey to make a shawl out of. I being in Yarnia around all the cones of yarn reminded me of when I worked at the studio, and being around all the cones of Cashmere.  

 I hate a lot in the way of natural colors, blues and pinks, but I really don’t have much on purple or grey and the two together went together so well. I am planning on making a shawl with some of it. 

Hats, Knitting, Knitting Projects, Personal Projects, Projects for Myself, Scarves, Wool, Wraps/shawls, Yarn, Yarn, Yarn Store

Christmas and Birthday Yarn Haul

Hi Everyone!

There is only about a week between Christmas and My Birthday, I had the opportunity to do some yarn shopping for more expensive yarn to use in projects for myself.

For Christmas I bought myself two skeins of Lion Brand Fishermen’s Wool in Natural. For my birthday I bought myself 4 skeins of Lion Brand Wool-Ease in Forest Green Heather. I also bought two hanks of Sweet Georgia Yarns super wash DK in Salt Water. While at my favorite yarn store my mom bought me two hanks of The Fibre Company Canopy Fingering Yarn in Dragon Fruit.  

This past year I have been seriously stocking up on yarns to use on projects for myself. Beings that it has been Christmas and my birthday I have been spoiling myself. While there is still a huge part of me that is very much outdoorsy, go for a hike, needing functional cold weather knits, there is also a part of me that is wanting more delicate pretty (while still functional) lady like knits. I alway love being able to tell people that I made what I was wearing. Part of that pride is also having quality yarns to work with. 

   
    
 I love yarn shopping,  getting creative and finding inspiration for new projects. Beings that I am hoping to move somewhere that at least has colder winters, if not a cooler climate. With that, everything I make for myself will come in extremely useful. 

Friday Night Knit Night, Knitting, Knitting Projects, Wraps/shawls, Yarn

Yarn shopping 

Hey Everyone! 

Today I went to Joann’s to get some more yarn for a special project I am going to be starting. 

I picked up six more skeins of Patons Lace for this project. Four of the skeins are in Vintage and two are in crystal. 

I am going to be making falling leaves wraps with this yarn. 

At this point I don’t want to speak on why exactly I am knitting them up, I know I will speak about it in future posts but it is too soon to talk about who they are for and why. 

Yarn, Yarn Store, Yarn Store Review

Coastal Yarns

Hey Everyone!

Today was a busy day of going to the Beach. Part of the point of the trip today was to go to Coastal Yarns in Cannon Beach, Oregon. It was the last stop before going to dinner then heading home.

As many of you know, I have been getting out and going to new yarn stores that I have never been to before to seek out new yarns that I have never worked with before. Part of this desire is find new yarns to work with, so that I have some pretty awesome hand knit winter items, as moving to some place with cold winters is a goal of mine, and having warm but cute accessories is one of my priorities before I move.

Beings that I had wanted to go to the Tillamook Cheese Factory to get some pumpkin butter, I figured I might as well make the trip even more worth while by driving up to Cannon Beach from Tillamook to go to Coastal Yarns. Beings that this is a long weekend, and I had today I planned on going today. It also worked out that one of my friends was able to come with me on this adventure. Unlike some, I don’t spend forever in a day in craft stores. I do like to take my time, and look around before buying something, but I don’t spend an eternity making up my mind.

 Today’s craft store visit, was interesting. The store was small and a little crowded, but had a good selection of local and imported yarns. I like buying yarn from each of the small locally owned yarn shops I visit. I enjoy finding new yarns for personal projects, and I like contributing to the local economy. Today I bought two hanks of Juniper Moon Farm Herriot pure extra – fine baby alpaca yarn, in color #1003, which is a dark teal. The color reminds me a lot of the Todd and Duncan classic 100% Cashmere in sea green that we had at the knitting studio, only a bit darker, and a little bit more blue.

Price wise it seemed more expensive than Happy Knits but about on par with close knit. I paid $44 for two hanks of the baby alpaca yarn, and as I am still new to small craft store shopping, I am still figuring out what is normal for yarn, and what is over priced. 

The one thing that disappointed me was that I was not able to have the two hanks I bought wound into a ball, which means that it is finally time for me to invest in a ball winder for myself. I know, I have been knitting for 15 years and have yet to buy a ball winder. Well it is time that I make that happen, not only for this yarn, but other yarn I have, as well as for future use. I am quickly learning that not every shop will wind hanks of yarn into balls for you. Not having my yarn wound into a ball for me, is not enough to deter me from shopping there again or from recommending it to someone else.

If you are ever in Cannon Beach, Oregon, I would highly recommend this craft store to you if you enjoy knitting or crocheting and are looking for a big city worthy craft store along the northern Oregon Coast, just be prepared to wind your own yarn.

Community, Knitting, Skills, Wool, Yarn, Yarn Store

Yarn Shopping at Local Yarn Stores

Hey Everyone! 

I have started visiting local craft stores here in Portland, because Portland has a lot of amazing small locally owned yarn stores. 

I am starting to work on more amazing winter accessories, as  this past winter was such a let down for the opportunities to wear hats, gloves and scarves. 

I don’t know how much longer I will be living in Portland, so I am trying to make what time I am living here in Portland count as far as yarn shopping goes. I have no idea when I will more or where I will move to, but I know that Portland is not some place I am going to be staying. So yeah, until I find a better job and move I am taking advantage of having all the locally owned craft stores. I am trying to support my local economy, which happens to have a better selection of yarns for personally projects than The big box craft stores. 

Today I bought two hanks of Blue Face Leicester wool that is from England, as well as a hank of Cascade Yarns Heritage Sock Yarn because I am going to learn how to knit socks. I am saving the sock yarn I bought today until I have done at least one pair with the less expensive sock yarn I bought yesterday at Joann’s. 

I really got into buying yarn and knitting my own winter accessories after having spent like $12 or $13 on a thin little hat at old navy that did not do the job I needed it to. I was like this is crazy, so I starting looking around and buying better quality yarn and knitting my own hats and scarves. Why buy something when I can make something of better quality for less money. There is the time output factor, but beings that I love knitting there is no point in wasting my money on something that is of inferior quality to what I can make. 

Portland has a lot of locally owned and run yarn stores which makes it amazing for someone like me. I probably spend more money on yarn that I should, but when you have a hobby you absolutely love within reason spending the money is just worth it. I am not saying to blow your rent or utility bill money on your hobby, but not spending money someplace else and/or putting money aside for your gobbet is a different story. 

Now I am trying to reorganize my wool stash buckets to try to make more room, but really I think that I just need another couple. I like keeping my wool hats and scarves in 15 quart tubs just so I don’t have to pull everything out of a bigger tub is what I want is on the bottom. I only have to pull a few things out. It will help me keep stuff organized. I could use an extra one for just wool hats, and then one to put the socks I knit as well as fingerless gloves in. 

I love yarn shopping, and telling me to stop is the same as telling a painter to stop painting or telling Hanz Zimmer or James Horner to stop composing film scores.